Privacy Policy
1. Application controller
This Privacy Policy describes how DBMaster collects, uses, protects, and retains information related to the use of the application and its associated services.
For privacy, support, or account deletion questions, you can write to: chcideas.support@gmail.com.
2. Information we collect
DBMaster may collect or process the following information, depending on the features you use:
- Account data, such as name, email address, and authentication credentials.
- Subscription information, active plan, usage limits, and purchases made through Google Play Billing.
- Usage information required to apply service limits, such as the number of saved connections or saved queries associated with your account.
- Basic technical information for diagnostics, such as error type, operating system, device model, and general failure context.
- Messages voluntarily sent to support.
3. Database connections and credentials
The connections you save in DBMaster, including host, port, user, password, SSL configuration, SSH data, and private key paths, are stored locally on your device so you can connect to your own databases.
DBMaster does not use those credentials to sell information, create advertising profiles, or share them with third parties. Credentials are used only so the application can start connections requested by you.
If you use remote connection features, SSH tunneling, local names, or connectivity through native system components, the information required to start the connection may be processed temporarily by the application itself on your device during the connection session.
4. Data from queried databases
DBMaster allows you to connect to databases owned by you or authorized by you. When browsing tables, running queries, viewing results, creating tables, editing records, or exporting information, the displayed data comes from the databases you choose to connect to.
DBMaster does not use that data for advertising and does not sell it. Results may be displayed on screen, exported to files, or used within the application according to the actions you perform.
5. Payments and subscriptions
DBMaster may offer plans, in-app purchases, subscriptions, or capacity upgrades. Purchases are processed through Google Play Billing. DBMaster may receive purchase identifiers, subscription status, purchased product, and data required to verify and activate the corresponding benefits.
We do not store full bank card data. Payment management is handled through Google Play.
6. Use of information
We use the collected information to:
- Create and manage your account.
- Allow sign-in and protect access through mechanisms such as two-factor authentication when available.
- Apply plan, connection, query, and premium feature limits.
- Verify purchases and subscriptions.
- Provide technical support and answer questions.
- Detect, diagnose, and fix application errors.
- Maintain security, stability, and service continuity.
7. Information sharing
We do not sell your personal data. We may share information only in these cases:
- With providers needed to operate the application, such as hosting, infrastructure, email, or purchase processing services.
- With Google Play Billing to process, verify, or restore purchases and subscriptions.
- When necessary to comply with legal obligations, competent authority requests, or to protect the rights, security, and integrity of the service.
8. Security
We apply reasonable measures to protect the information associated with your account and use of the service. Communications with our services are made through secure connections when applicable.
Your database connections are stored on your device. Even so, we recommend protecting your phone, tablet, or computer with a password, biometric lock, device encryption, and good security practices.
No method of electronic transmission or storage is completely infallible, so we cannot guarantee absolute security.
9. Data retention
We retain account data while you maintain an active account or while it is necessary to provide the service, comply with legal obligations, resolve disputes, prevent abuse, or maintain administrative records.
Locally saved connections remain on your device until you delete them from the application, clear the app data, or uninstall DBMaster, depending on your operating system behavior.
10. Account and data deletion
You may request account deletion by writing to chcideas.support@gmail.com or visiting the account deletion page: https://dbmaster.chcideas.com/delete-account.
When your account is deleted, data associated with it will be deleted or anonymized, except for data that must be retained for legal reasons, security, purchase audits, or abuse prevention.
Locally saved connections on your device must be deleted from the application itself or by clearing DBMaster local data in the operating system.
11. Device permissions
DBMaster may use device permissions or capabilities only when necessary for specific features, such as selecting private key files, saving exports, connecting to local networks, or accessing functions required to establish connections requested by the user.
12. Minors
DBMaster is intended for technical users, developers, administrators, and people who manage databases. It is not specifically directed to minors.
13. Changes to this policy
We may update this Privacy Policy to reflect changes in the application, legal requirements, or service improvements. The current version will be published on this page with its update date.
14. Contact
For questions, support, or privacy-related requests, you can contact us at: chcideas.support@gmail.com.